We keep our clients in the loop throughout the project, in order for them to see the overall progression and outcomes. If there is anything that the client is not happy with along the way, or there is something that the client would like to be changed, it is best to do this while the project is in development, and not at the end.
A project has major accomplishments, which must be completed by specific dates. The client needs to see which milestones are complete, which ones are in progress, and which ones are coming up next. This allows the client to analyse the schedule and decide to either feel comfortable with it or challenge it.
Projects generally produce certain obstacles/issues along the way, which need to be overcome before completion.
Here is a brief overview of what to expect in a standard report, in order for the client to make an informed decision:
- The projects name
- The project identification number
- The overall project progress
- The percentage of completion you expected to be at today (planned completion)
- The percentage of completion you are actually at
- The cost you expected to be at today (planned cost)
- The cost you are actually at
- The estimated cost to completion
- The number of days that the project is running behind or ahead of
the estimated plan
- The number of blocking issues the project faces
- The number of “normal issues” the project faces